Why is my job posted with the wrong location?

If you notice your job is posted on a job board with the incorrect location, try these steps to determine the cause of the issue...

1. Check to see if your job has the correct location in the Job Manager.

Open the Job Manager and search for the job in question.

Is the location correct in our system? If yes, then the inaccurate listing is likely coming from another source, or the job site is distorting the job data on their end. You may want to contact the job site directly for more information.

2. Review the job in your ATS/HRIS career center.

If the incorrect location is present in our system, double check that you have a valid city, state, zip code, and country present (and in the correct location field) on the requisition within your ATS/HRIS career.

Double check that the value entered in the "city" field is not a county, neighborhood, campus, or unofficial territory.

If the location details are not configured properly in your ATS/HRIS, this can cause issues when the job is sent to our system. 

See also: Why is a City/State/Zip Code required?

3. Check your Importer History

If you recently changed the location of your job in your ATS/HRIS, and you have an active Job Importer set up on your JobTarget account there can be a delay in the updated location reflecting in your job ad. 

The Job Importer runs once per day, and after it runs any changes brought in by the importer can take an additional 24-48 hours to show up in your active postings. This timeline is up to the job site and how often they refresh their system. 

See also: Job Importer Video Walkthrough

If it has been 24 hours since the location edits were made in your careers page, but the job still shows the outdated location in JobTarget, check to see if the job was affected in the last Importer Run:

1. open the Job Importer app and click 'View Importer.'

2. Note the 'finish' time of the most recent Run.

   • (If the importer has not finished running since the edits were made, check back later.)

3. Click 'Details' for the most recent run.

4. Look for the job in question. If it is present, is it marked as 'edited'? If it is not present, contact support.