1. Help Center
  2. Getting started

How can I get help?

Whether you need to troubleshoot an issue with a job posting or want to plan the next steps in your recruitment strategy, the JobTarget team is here to help! 

As a valued customer of JobTarget, you are assigned a dedicated Relationship Manager who is committed to supporting your needs. In addition, you have the advantage of accessing our exceptional Support Team for any assistance you may require.

💬 You can get in touch with your assigned Relationship Manager through email or, create a support ticket.

Customer Support

Issues & Troubleshooting

JobTarget's Customer Support experts can help you with account setup, product questions, and platform walkthroughs. 

Relationship Manager

Recruitment Strategy & Advice

Think of your JobTarget Relationship Manager as an extension of your in-house team. They will talk through your goals with you and help you put together a strategy to meet them. They can introduce you to new products and techniques and help you optimize your ads as you go.  

Media Strategist 

Manage job site contracts & media recommendations

You also have access to a Media Strategist as part of your JobTarget  team. Your Media Strategist can help you by managing and negotiating your job site contracts, providing recommendations for what sites to work with to achieve your goals, and help with custom advertising strategies like Google ad campaigns, text and email campaigns, and hiring events.

💬 Your Relationship Manger can put you in touch with a Media Strategist or you can submit this form.