Understanding How the Message Center Works

The JobTarget Message Center serves as a vital communication tool, enabling our Posting Support Team to reach out to customers when important information needs to be conveyed regarding their job advertisements.

Reasons for Receiving a Message

  • Required information for a posting that may be missing. When a job is advertised, the job site requires certain information to be posted. Each job site varies and changes at times without JobTarget's knowledge.
  • If the information input is not accurate or receives a flag of some kind, the job may go to JobTarget's Posting Support Team.
  • Price adjustments
  • Inventory is not working as set up

How does the Message Center work?

    • The poster will receive an email with a message from the Posting Support Team describing what is needed.

    • A link within the email will direct the user to the Message Center, where the message can be answered.

    • If there is no response within 24 or 48 hours, a follow-up is sent. If 72 hours have gone by without a reply, the order is canceled and refunded.

The image below shows you where you may access your messages within the platform.